Competences & skills commitments
ADM1 - Consultancy & Technical Support
Providing technical support & subject matter expertise on a Time & Materials basis to support clients on their projects.
How does this work?
- Business typically awarded on a purchase order or rate-card basis;
- Client owns & manages the schedule & the allocation of resources;
- Billings are on the basis of the actual time expended.
ADM2 - Competences – a team of managed consultants
Access to a portfolio of skills provided on a Service Level Agreement (SLA) basis & supported by Key Performance Indicators (KPI)
How does this work?
- Service Level Agreement or frame contract typically in place;
- Client chooses from a pool of resources, the people or the competences that will be providing the managed service including the team leader;
- Client owns the staffing plan & manages the requirements for resources;
- Altran manages the team which is ‘hand-picked’ by the client & reports Key Performance Indicators;
- Billings are on the basis of the actual resources used or time expended.
